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Web Support Specialist

Memphis, TN ~ May 18, 2017

Full-time

(Memphis, TN)

Join a District on the Rise

Purpose and Scope

Shelby County Schools is a district on the rise, and we’re building a team as bright and dynamic as the community we serve. As our Web Support Specialist, you’ll join an energetic team of communications professionals that tailor web, print, radio, and video messaging to bring information to schools, staff, and the communities they serve. In this role, you’ll develop a platform to carry the individual messages of the 160 schools in our district, creating an intuitive web-based template and CMS, then working with schools to provide support and training on the systems you’ve built. In addition, you’ll participate in project think-tanks and collaborative teams to develop web-based design, banners, and infographics that distill complex information into concise, visually appealing solutions.

Our Mission

SCS is dedicated to preparing all students for success in learning, leadership, and life.

  • We eat, sleep and breathe Destination 2025, our promise is that by 2025, 80% of our students will be college & career ready, 90% will graduate high school, and 100% of graduates will enroll in post-secondary education.
  • Our work is deeply rooted in the belief that every child is capable of learning and that education is the great equalizer. With 84% of all students considered economically disadvantaged, Shelby County Schools truly is a place where progressive leaders in education can make a difference in the lives of our country’s most underserved children.

Why Memphis?

Shelby County Schools—one of the 25 largest school districts in the nation—is located in Memphis, TN, a city in the midst of a grassroots renaissance. Perched on the bluffs of the Mississippi River, Memphis has long been a hotbed of cultural richness—blues, barbeque, and the legendary Beale Street run deep here—but a fresh wave of innovative thinkers are breathing new life into our city, resulting in an eclectic blend of historicity and innovation that you’ll find nowhere else on Earth. This renaissance spirit is evident in the food, music, architecture, and arts of Memphis, but is especially so in our schools, where you’ll find educators and district staff that are earning national recognition for challenging the traditional educational landscape.

Our Working Environment

Our district faces unique challenges, and because of that, we encourage unique solutions. We strive for a mission-driven working environment that empowers all staff to take ownership of their work, challenge the status-quo, and engage in creative problem solving to impact real change in our community. We work hard, push hard, and settle for nothing less than the best for our students, families, and staff.

Our Compensation & Benefits

Salary is competitive and commensurate with experience. A comprehensive benefits package is also offered that includes health, dental, vision, flexible spending account options, and generous paid time off. Employees can earn up to two weeks of vacation in their first 18 months, 12 sick days and 17 federal/district holidays annually.

Minimum Qualifications

An Associate’s Degree in Web Design Development, Graphic Design, Commercial Art or a related field, plus four (4) years relevant web development experience or Bachelor’s Degree in Web Design Development, Graphic Design, Commercial Art or a related field, plus two (2) years relevant web development experience, for a total education/experience of six (6) years.

Requires demonstrated front-end and back-end web development experience and proficiency in Hyper Text Markup Language (HTML), Cascading Style Sheets (CSS), Server-Side Scripting Language (PHP) and Structured Query Language (MySQL) coding and cross-platform web accessibility standards. Must have working experience with custom PHP, Word press, Joomla, Drupal or similar content management system (CMS).

Experience coding in SASS, AngularJS, Jquery, Javascript and object-oriented programming using PHP preferred. Ability to create web applications/submission forms and experience building CMS websites preferred.

Knowledge, Skills, and Abilities

We expect our Web Support Specialist to have:

Strong written and verbal communication skills

Excellent customer service skills

High standards for organization, timelines, and responsiveness

The ability to work in a fast-paced, deadline driven environment

The ability to manage multiple tasks and competing short- and long-term deadlines

Solid problem-solving skills

An eagerness to expand skills and accept feedback in order to continuously improve

The ability to work in team settings as well as manage tasks independently

The ability to utilize data to enhance the quality of work

Proficient in use of Microsoft Office programs, including Word, PowerPoint, and Excel

To Apply
Please submit your resume and tailored cover letter online at https://centraloffice-scsk12.icims.com/jobs/6025/w...

We review applications on a rolling basis, so it is to your advantage to apply as soon as possible. We will not consider applications without a cover letter tailored to this position, which can be addressed to the Human Capital department. Please note that an offer of employment will be subject to the successful completion of a background check. At Shelby Count Schools, we know that diversity makes us stronger and challenges us to think differently every day. We are an equal opportunity employer and seek individuals of all ethnic and racial backgrounds to apply to this position.

Learn More: www.scsk12.org

Job Perks: Employees can earn up to two weeks of vacation in their first 18 months, 12 sick days and 17 federal/district holidays annually. A comprehensive benefits package is also offered that includes health, dental, vision, flexible spending account options, and generous paid time off.

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