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Administrative Staff Assistant

Buffalo, New York ~ January 10, 2022

The Office of Business Reporting and Systems within Business Services is looking for an Administrative Staff Assistant who will be responsible for providing customer service and system training for business applications used by the campus. Position may also assist with security administration and contribute to website content updates as needed.
Responsibilities include:
  • Provide customer service via phone, email, and live chat to support the university’s business systems.
  • Create training materials and participate in training classes for existing and proposed electronic business systems.
  • Collaborate with the security administrator to collect documentation, assign access and create reports as needed.  
  • Provide customer support for security questions and troubleshooting.  
  • Draft and edit content intended for the web, to ensure it is current, well-written, and meets the needs of customers.
  • Coordinate and participate in special projects as assigned.
Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages
About UB
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo.
As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.

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